Personal Information

Gender:  Female

Birth: 27 November 1951

Nationality: British

Courses

Taught

Master：Strategic Management

Educational History

PhD: MBA, Aston University, UK

Master: CertEd, University of Central England, UK

Bachelor: BA, Edinburgh University, UK

Work

Experience

Lecturer and Consultant, International Development Department, School of Public Policy, University of Birmingham (1994 – present)

Lecturer in HRM/HRD, University of Central England, now known as BCU (1991-4)

Co-Director, Public Management Associates (1986-1992)

Visiting Lecturer, Marketing, various Universities, including Open University

Market research consultant with Peat Marwick Mclintock

now known as KPMG  (1988-1989)

Marketing Director, Triangle Arts Centre, (1985-88)

Theatre Manager and Arts Administrator, (1981-4)

English Language teacher, Greece (1980-1)

Project Co-ordinator, (Community Development, Social Welfare), Edinburgh City Council

Administrator, National Union of Students (Scotland)

Research Outputs

S    Selected Publications

Rubienska A 'Education and Training in Public Administration and Development: What Does the Customer Really Want and Are We Prepared to Provide It?' Public Administration and Development, 21, 343-358

Rubienska A, Bovaird T (1999) Performance management and organizational learning: matching processes to cultures in the UK and Chinese Civil Services, International Review of Administrative Sciences. Vol 65

Rubienska A, Bovaird T (1996) The Clashing Cultures of Marketing and Organisational Learning, Annals of Public & Cooperative Economics, Vol 67 No1

Bovaird T, Rubienska A Managing in the Voluntary Sector, in Osborne P (ed) Marketing in the Voluntary Sector (19 99)

Raine, J.W., Rubienska, A,’The European Art of Assessment’. International Journal of Public Sector Management, Vol 21, No 4, pp 417-437, 2008

Many client  reports including

Co-authorship of ‘Quality Management in Practice – Developing Service Agreements’ (for NHS) 1990

Co-authorship of ‘Introducing Quality Management’ for NHS provider units. 1990

Awards & others

Ø  University of Birmingham Teaching Fellowship Award for Innovation and Excellence in Teaching and Learning

Ø  Head of School Award for Innovation and Excellence in Teaching and Learning

Ø  David Pasteur Award for Innovation and Creativity in Teaching and Learning